Acronym

Acronym: MAC

Recently I was talking with a business owner and we were discussing how acronyms have overwhelm many of us. One of the ones discussed was MAC so I thought I would republish this tip. MAC – For many who work in Telecom and Telecommunications MAC stands for Move, Adds or Changes. It usually refers to [...]

Acronym: SEO

SEO Search Engine Optimization. This is the process of preparing an Internet website so that it will have a high placing on search sites such as Google. If there is a ‘magic key’ to SEO it is having a web site that has good and relevant content.

Acronym: SLA

So far I have discovered that businesses may run into this acronym dealing with technology in three different areas and meaning three different things. SLA – Service Level Agreement An agreement between a supplier (usually a telecommunications carrier, but also could be a maintenance provider) and the customer (the SMB), which details the service provided [...]

Acronym: SIP

SIP – Session Initiation Protocol. This is an Internet Engineering Task Force (IETF) standard for initiating an interactive user session involving multimedia elements such as voice, video, gaming etc. SIP works in the Application layer of the Open Systems Interconnection communications model.Requests can be sent through any transport protocol, such as UDP, SCTP, or TCP. [...]

Acronym: HVAC

HVAC – Heating, Ventilation and Air Conditioning

Secure your wireless network!

Not too long ago it was hard to have all of the computers in the office networked together. To do it you had to string wires all over the office or pay the expense to have those wires property installed in the walls. At times a decision to not network may have been made because [...]

Acronym: DS0 – DS1 – DS2 – DS3

DS0 – Digital Signal Level Zero. This is a single digital data channel of 64 Kilobytes per second. DS1 – Digital Signal level One. This is a signaling scheme of 24 DS0 channels. It is also commonly called a T1 circuit. DS2 – Digital Signal Level Two. This is a signaling scheme equal to 4 [...]

Acronym: CSR

CSR – Customer Service Record A document that details service configuration and monthly recurring service billing. Many times it is filled with codes that also may need to be defined to allow the customer to fully understand the document. This document is a valuable tool in ensuring that the customer is receiving and paying for [...]

Acronym: PIC

PIC – Primary Interexchange Carrier.  Each Long Distance carrier have their own code that tell the local carrier to whose system the long distance call should be sent.  This code is called the PIC Code, sometimes, PICC. A PIC freeze can be requested to the local carrier.  This service will prevent the long distance service [...]

Acronym: BTN

BTN: Billing Telephone Number. Telecommunications carrier will issue their invoice against one customer telephone number. This number is called the Billing Telephone Number. For most businesses this number will be their main number, but is generally the first number that the business received from the Operating Company. A possible exception would be if the business [...]