Customer Service
Have You Done One of These?
We all have been using email, the telephone and cellphones for a longtime. Some of us may not even remember a time without cellphones or email. But at times the things we use every day become so common place that we will make embarrassing mistakes. How recent have you done one of these? Or do [...]
Are You on Facebook?
I’m not going to say that you should be a facebook user. But I do think that your decision should be based on a number of factors, including your time commitment, and your approach to social media in general. A recent conducted research of Co-Tweet and ExactTarget may assist in making that decision. Here are [...]
Be a Tweep on Twitter
Twitter. I’m sure that by now you have heard about the Social Media site Twitter (twitter.com). As with most everything it has a language of its own. Learn it isn’t very hard, but long time users will throw the terms out as if they have been speaking the language for years. Let’s look at some [...]
Social Media
In 2009 one of the new buzz words was Social Media. As we move into 2010, it doesn’t appear as if Social Media is going away. At the same time many people and businesses are trying to not only understand Social Medial, but how it will help them. Marketers are coming out of the woodwork [...]
Will You Do One of These in 2009
It seems as no matter what we do to try to keep from doing something, we will end up doing one or more of these during the upcoming year. Email: Use Reply All when intending only to reply to the sender. Send a list of email address embedded within the body of the message to [...]
